1. Introduction
This Privacy Policy describes how Stockyard Ventures Inc. (“Stockyard Ventures”, “we”, “us”, or “our”), operating as LSP Pro, collects, uses, discloses, and retains personal information in connection with the LSP Pro workforce scheduling and time tracking platform (“the Platform”). The Platform is accessible at app.lspproapp.com.
This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applies to all individuals whose personal information is collected or processed through the Platform, including workers, coordinators, and administrators.
Questions or requests may be directed to our Privacy Officer at privacy@lspproapp.com.
2. Information We Collect
2.1 Account and Profile Information
Upon account creation or onboarding, the Platform collects identifying information including name, email address, and telephone number. Workers may additionally provide a home address, shift time preferences, and vehicle availability.
2.2 Location Information
Home Address and Shift Matching: Workers may provide a home address in their profile. The Platform uses this address to identify shifts within a reasonable geographic distance and to present relevant shift opportunities. Home address information is used solely for shift matching and is not disclosed to third parties except as described in Section 5.
Shift Check-In Location: Where location services are enabled on a worker’s device, the Platform records the worker’s location at the time of check-in to verify proximity to the scheduled shift location. Location is not recorded at checkout. Check-in location records are accessible to the worker and to authorized coordinators and administrators within the client organization.
2.3 Operational Records
The Platform generates records through normal use, including shift assignments, shift offers and responses, attendance check-ins and checkouts, timesheet entries, and approval records.
2.4 Technical and Security Information
The Platform automatically collects technical information when accessed, including IP address, device type, login timestamps, and session identifiers. This information is used to maintain Platform security, monitor system performance, and diagnose technical issues. It is not used for advertising or behavioral profiling.
2.5 Push Notification Tokens
Where a user enables push notifications, the Platform stores a device identifier associated with the user’s account for the purpose of delivering operational notifications. This identifier is removed upon disabling notifications or account closure.
3. How We Use Personal Information
Personal information collected through the Platform is used to:
- Provide and operate the Platform, including scheduling, shift assignment, time and attendance tracking, and workforce coordination
- Identify shifts within a reasonable geographic distance of a worker’s location, where a home address has been provided
- Record worker proximity to the scheduled shift location at check-in, where location services are enabled
- Send transactional communications including account invitations, password resets, shift notifications, and operational alerts
- Process and transmit workforce onboarding records as described in Section 4
- Maintain Platform security and prevent unauthorized access
- Meet legal and regulatory obligations applicable to Stockyard Ventures as a Canadian company handling employment-related records
Personal information is not used for advertising, behavioral profiling, or any commercial purpose unrelated to workforce scheduling and coordination. Stockyard Ventures does not sell personal information.
4. Workforce Onboarding Records
Where a client organization has enabled workforce onboarding tracking, the Platform detects when a worker completes their first shift on a given production or project. At that time, the worker’s name, email address, and date of first shift are compiled into a report and transmitted to the recipient designated by the client organization for the purpose of initiating the worker’s onboarding documentation. Workers are notified by email when this report is sent.
This feature is available only to client organizations for whom workforce onboarding documentation constitutes a standard requirement of their operations.
5. Disclosure of Personal Information
5.1 Client Organizations
Coordinators and administrators within a client organization have access to worker profiles, shift records, and attendance data as necessary to manage their workforce through the Platform.
5.2 Third-Party Service Providers
Stockyard Ventures engages the following categories of third-party service providers to support Platform operations:
- Cloud hosting and database infrastructure: Personal information is stored on servers located in Canada
- Email delivery services: Transactional emails are delivered through a service provider that operates in the United States, subject to contractual data protection obligations
- Address location services: Home address information may be processed by a third-party location service to support shift matching functionality
5.3 Workforce Onboarding Recipients
As described in Section 4, workforce onboarding records are transmitted to recipients designated by client organizations on the instruction of the client.
5.4 Legal Requirements
Personal information may be disclosed where required by applicable law, court order, or lawful request from a government or regulatory authority. Stockyard Ventures will disclose only the information strictly necessary and will make reasonable efforts to notify affected individuals prior to disclosure where permitted by law.
5.5 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of the assets of Stockyard Ventures Inc., personal information held through the Platform may be transferred as part of that transaction. Affected individuals will be notified prior to any such transfer.
6. Data Storage and International Transfers
Primary Platform data is stored on cloud infrastructure located in Canada. Certain personal information is processed outside Canada by third-party service providers as described in Section 5.2. By using the Platform, users consent to these transfers. All service providers processing personal information outside Canada are bound by contractual obligations consistent with PIPEDA.
7. Data Retention
Employment-related records, including shift records, attendance logs, timesheet data, and pay calculations, are retained for a minimum of six years following the end of the relevant service or employment relationship, consistent with the requirements of the Income Tax Act (Canada) and the Employment Standards Act (Ontario).
Account and profile information is retained for the duration of the active account and for a minimum of one year following account closure. Security and system logs are retained for a minimum of one year.
When personal information is no longer required for any legitimate purpose, it is securely deleted or de-identified in accordance with applicable data protection standards.
8. Individual Rights and Access Requests
Under PIPEDA, individuals have the right to:
- Access personal information held by Stockyard Ventures and receive an explanation of how it is used
- Request correction of personal information that is inaccurate, incomplete, or outdated
- Request deletion of personal information, subject to legal retention requirements
- Withdraw consent to specific processing activities, including location-based shift matching, at any time
Stockyard Ventures will respond to all access and correction requests within 30 days of receipt. Requests may be submitted to privacy@lspproapp.com.
9. Security Measures
Stockyard Ventures implements technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or loss, including encrypted data transmission, secure storage infrastructure, and access controls. No method of electronic transmission or storage is completely secure.
10. Data Breach Notification
Where a breach of security safeguards occurs that poses a real risk of significant harm to an individual, Stockyard Ventures will notify affected individuals and report the incident to the Office of the Privacy Commissioner of Canada as required under PIPEDA.
11. Young Workers
Where a client organization enters personal information relating to a worker under the age of majority into the Platform, the client organization is responsible for ensuring it has lawful authority to collect and process that information and for complying with any additional legal requirements applicable to young workers in its jurisdiction.
12. Automated Decision-Making
The Platform does not use automated systems to make decisions that produce legal or similarly significant effects for individuals. Location-based shift matching presents shift opportunities for consideration but does not automatically assign shifts or make employment decisions. All shift assignments require human confirmation by a coordinator or administrator.
13. Changes to This Policy
Where changes are material, affected users will be notified by email and through a notice within the Platform prior to the changes taking effect. Continued use of the Platform following a material change will require explicit acceptance of the updated policy. The effective date and version number at the top of this document will be updated with each revision.
14. Contact
Privacy Officer — Stockyard Ventures Inc.
Operating as: LSP Pro
privacy@lspproapp.com
lspproapp.com · Ontario, Canada